- Shipping & Return Policy
Shipping & Return Policy
H-B Photo can ship to all countries directly from our plant in R.I. 02863
Our store is connected directly FedEX and UPS using our aggressive discounts for real-time quotes. We also ship USPS via Endicia, with real time quotes to your postal code.
To get a shipping quote, place items in the shopping cart, enter Country and postal code, select shipping method if available to get an exact cost. You can do this step prior to executing an order. The shipping estimate does not include duties or VAT. All shipments within Rhode Island are subject to state sales tax.
Please also note that the shipping rates for all items we sell are dimensional weight-based. Which means the billable weight, is based upon carton size, and specifically can be found at the bottom of each item detail page. You will notice many times we offer a smaller version, "skinny" of the same item. These choices are much less costly to ship.
On all international shipments the dimensional weight factor is much greater, so choosing skinny sizes or smaller items is more economical.
Items under 700" are more economical to ship USPS, as there are no surcharges.
- Starter sizes
- USB and clamshells
- Wallet Boxes
Multi-carton and larger items: Please select ground services.
Orders without imprinting are shipped within 48 hours on regular business days.
Please inspect all packages when they arrive for damage, and contact us immediately for replacements.
Return Policy: All returned goods are subject to a 25% restocking fee. We do not pay return shipping. If the wrong item was shipped, we will replace ASAP at no cost. We cannot accept items that have been imprinted with studio logo.